TouchPoint Support Services was recently named a GenAI “Trailblazer” by Amazon Web Services (AWS) for the creation of TouchPointGPT, an AI-powered chatbot powered by Qlik Answers® and trained securely ...

Amazon — which draws funds from its cloud computing unit and advertising and seller services, as well as its online store — ...

If Amazon wanted to become a serious competitors of UPS, experts say it would take a few strategic acquisitions.

The Baby Safety Alliance is excited to announce that parents and caregivers shopping for safer baby products can now look for ...

Contributing editor Jim Dion explains the next step retailers can take to create a customer-centric environment, which includes being both mindful and proactive toward potential buyers in order to ...

After defending the partnership earlier this week, the filmmaker apologized to critics and confirmed he will not be involved ...

A fired lesbian Amazon worker got the go-ahead from a federal district court on Wednesday to proceed with a claim of retaliation against the company. Mollie Williams said in her suit that Amazon ...

A great way to find a designer is by going to open houses in your local real estate market. If you like the style choices, find out who the owner, builder or contractor was, and w ...

Amazon.com on Monday announced it reached a new agreement with the U.S. Postal Service on package deliveries, and sources said the cash-strapped mail system would retain about 80% of its existing ...

The International Brotherhood of Teamsters says workers at seven Amazon facilities went on strike Thursday morning in an effort by the union to pressure the e-commerce giant for a labor agreement ...